Our Company

We manage online marketing and web visibility for over 15,000 professional firms. Recognized six years in a row as one of America's Fastest-Growing Private Companies by Inc. Magazine, we are the premier online marketing solutions for doctors, dentists, financial professionals, and law firms nationwide. Think of us as a next-generation ad agency with 15,000+ clients.

Working at Nifty

Our employees are passionate about their work and are driven by innovation. Each and every day, we strive for excellence. Our work environment is equal parts casual and professional. We're serious about our business and delivering the best service to our members, but we also make it a priority to keep things fun and exciting. Join the Nifty team, where innovation is the goal, hard work is expected, and creativity is rewarded.

Job Summary

In this position, you'll oversee the work and quality control of the client advertising team. This includes personal involvement and team management of tasks in a variety of platforms including Google ads (PPC), Bing ads (PPC), Facebook ads, YouTube ads, and more. Responsibilities will vary based on client and team needs. The Client Advertising Manager is a proactive, self-starter, with an eye for project organization and process efficiency as well as maintaining team accountability and morale. This position reports directly to the Director of Advertising.

Essential Duties and Responsibilities:

• Collaborate with the Director of Client Success on strategies for revenue growth and retention
• Maintain a high level of team client retention
• Identify, track, and encourage team upsell opportunities
• Hold team members accountable to team goals, client growth, and retention
• Communicate regularly with team members to maintain morale, comradery, training, and honest work time.
• Ensure proper training and onboarding of new strategists
• Develop and maintain concise process efficiencies and training materials
• Communicate with clients as needed via email, phone, and video conferencing
• Ensure client budgets are spent on a monthly basis
• Develop and manage a detailed project schedule and work, plan and put together monthly reports on results and progress of the team.
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Stay up to date on industry best practices, techniques, and standards and educate the team.
• Measure project performance to identify areas for improvement
• Maintain a positive attitude and bring value to our company culture
• Regular and dependable attendance
• Other duties as assigned by manager

Key Skills, Knowledge, and Qualifications:

• Strong work ethic and team player
• Positive Attitude
• Ability to manage time effectively
• Ability to maintain and organize complex project schedules
• Self-motivated, self-starter, self-learner
• Minimum 5 years of digital advertising management experience
• Subject matter expert of all digital advertising channels (including social media, PPC, LSA, Display, and Youtube)
• Effective communication skills with multiple departments involved in the client's marketing campaign
• Identify internal process improvements for ads management, and collaborate with Director on findings and implementation
• Self-motivated, self-starter with the ability to figure things out & research solutions to problems on your own
• Excellent verbal and written communication to team members, clients, and supervisor
• Computer skills (excel/google sheets a plus)

Physical/Mental Requirements for the Job:

• Prolonged periods of sitting
• May be requested to work overtime and weekends if deemed necessary
• Must be able to lift at least 20 pounds
• Certain management positions might be required to occasional travel

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote